Who we are & what this covers
7dev Sarl provides Cargo Jam. This policy explains how we process personal information when you play the iOS game, visit this website or contact us. In this policy, “we” refers to 7dev Sarl, the controller of the personal information we process for these purposes.
Switzerland
For privacy questions or requests, contact contact@7sarl.dev.
Your account & saved game
Guest play. Firebase Authentication automatically creates a guest account identifier when needed. You can begin without providing an email. We associate your saved game with that identifier, including puzzle progress, coins, boosters, lives and refill times, reward claims, game preferences, and purchase entitlements.
Game Center. When you connect Game Center, Firebase uses your Game Center identity to link or recover a saved game. The app may attempt to connect Game Center at startup. A linked identity lets the game retrieve the associated save on another device or after reinstalling; an unlinked guest save may not be recoverable.
Optional email recovery. If you add an email, Firebase Authentication processes your email and authentication credentials to link your save, sign you in, verify your email and reset your password. Email recovery is optional.
The app also keeps local save information, authentication state, settings and your ad choice on your device. Cloud services validate game actions and maintain your saved progress.
Purchases & reward verification
Apple processes in-app payments. We receive transaction information, including product and transaction identifiers, purchase dates, an account association token, and refund or revocation information. Our backend verifies signed Apple transactions to deliver purchases, restore eligible entitlements and prevent duplicate or fraudulent claims. We do not receive your payment-card number.
Remaining consumable balances and claimed rewards belong to your saved game. Restoring an eligible purchase does not replenish items already spent. For rewarded advertising, the game sends its account identifier to Unity LevelPlay and uses a single-use reward ticket to verify that a reward should be delivered.
Advertising & your choices
The game uses Unity LevelPlay and Unity Ads for automatic ads and optional rewarded videos. These services may process advertising and other device identifiers, IP address, device model, operating system, app information, ad views and interactions, and diagnostic or performance information. Advertising services can infer an approximate location from an IP address. Cargo Jam does not request precise GPS location.
Open Settings → Ad choices to choose Use basic ads or Allow personalized ads. Basic ads still involve data processing to deliver ads, measure performance and prevent fraud. Personalized ads can use activity across other companies’ apps and websites, subject to your choices and required permissions.
If you choose personalized ads, the game requests Apple’s tracking permission when it has not yet been decided. You can change this permission in the tracking controls in iOS Settings. Declining tracking does not change access to puzzles or the value of rewards. You can return to Ad choices to change your in-game selection.
No Ads removes automatic ads. Rewarded videos remain optional. Unity describes its own processing and privacy controls in its Game Player and App User Privacy Policy.
Cloud services, security & diagnostics
We use Google Firebase Authentication, Cloud Firestore and Cloud Functions to run accounts and cloud game services. Firebase App Check uses Apple App Attest to help confirm that requests come from a legitimate app. These services process account identifiers, security attestation data, technical app and device information, IP addresses and service-request metadata.
Firebase Crashlytics provides crash diagnostics, including installation identifiers, app and operating-system versions, device characteristics, crash traces and related diagnostic information. We use diagnostics to investigate faults and improve reliability. See Firebase’s privacy and security information.
Why we process information
We process information to operate the game and its saved accounts, deliver and verify purchases and rewards, respond to support requests, protect services from abuse, diagnose faults, and provide advertising.
Where data-protection law requires a legal basis, we rely on:
- Performance of a contract: providing requested gameplay, account recovery and purchases.
- Legitimate interests: keeping services secure and reliable, preventing fraud and duplicate rewards, and responding to support enquiries, where those interests are not overridden by your rights.
- Consent: personalized advertising, tracking and other processing where consent is required. You may withdraw consent through the relevant controls or by contacting us. Withdrawal does not affect processing that was lawful before withdrawal.
- Legal obligations: records or disclosures required by applicable law.
Advertising processing also depends on your region and the provider’s role and legal basis. Apple’s tracking permission is separate from any consent required by privacy law.
Retention & deleting your account
We retain saved-game information to maintain your ongoing progress. To delete your active save and authentication account, open Settings → Cloud save → More save options → Delete account and complete the confirmation. This removes active progress in both test and live game environments, together with associated account links and reward-ticket records. It does not automatically refund purchases.
Limited transaction-ledger records and an account-deletion security record remain to prevent duplicate purchase grants, fraud and recreation of a deleted account through delayed requests. Provider logs, diagnostics and backups may remain under separate provider retention arrangements; deleting an account does not mean every copy disappears immediately.
We have not set fixed retention periods for inactive saves, retained purchase and account-deletion security records, or support correspondence. Retention depends on the purpose of the information, whether it is needed to operate your save or resolve a support issue, applicable legal requirements, and security or fraud-prevention needs. Contact us to ask about retention or request deletion of other information, including support correspondence.
Your privacy rights
Depending on where you live, you may have rights to know about and access your information, correct it, delete it, obtain a portable copy, restrict or object to processing, and withdraw consent. You may also have rights to opt out of targeted advertising or a “sale” or “sharing” of personal information as those terms are defined by applicable law. Advertising disclosures can fall within these terms even when no money is exchanged for your data.
Use the game’s Ad choices and Apple’s tracking controls for advertising preferences. To exercise other rights, email contact@7sarl.dev. Explain your request and provide enough information to locate your account. We may need to verify your identity; never send us your password or full payment-card details.
Where applicable, an authorized agent may act for you with evidence of authority. You may appeal a rights-request decision by replying to us, and may complain to your local data-protection authority. We will not discriminate against you for exercising applicable privacy rights.
Children
Cargo Jam is a general-audience game and is not specifically directed at children under 13. If you believe a child has provided personal information improperly, contact contact@7sarl.dev so we can investigate and address it, including deletion where appropriate.
This website & support email
This website provides game information, support guidance and legal documents. It has no account login or contact form. We do not add website analytics, advertising, tracking pixels or nonessential cookies. Images and fonts are served locally from this site.
This website is hosted by Vercel. Vercel may process standard request logs, such as IP address, requested URL, request time, browser information and response status, to deliver and secure the website. Hosting logs are separate from your game save. See Vercel’s privacy notice.
If you email us, we and our email provider process your email address, message, attachments and any device or app details you include to respond and investigate your request. Send only information relevant to your issue. Links to Apple, Firebase or Unity take you to services governed by their own policies.
Policy updates & contact
We may update this policy when our services or data practices change. The effective date is shown above; where required, we will provide additional notice or seek consent for material changes.
For questions about this policy or your personal information, email contact@7sarl.dev. For gameplay and purchase help, visit Support.